Frequently Asked Questions

🐾 Our Mission

How does my purchase help rescue dogs?
Every purchase at Nurse&3dogs contributes to local and nationwide dog rescue efforts. A portion of each sale goes directly toward helping dogs find their "furever" homes.

🚚 Shipping

How long does shipping take?
Orders are fulfilled by our print-on-demand partner Printful. Production typically takes 2–5 business days, with shipping taking an additional 3–7 business days for standard delivery within the US.

Do you offer free shipping?
Yes! We offer free shipping on all orders delivered within the US.

Can I track my order?
Yes! Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.

↩️ Returns & Refunds

What is your return policy?
We accept returns within 30 days of delivery for items that are defective or damaged. Since our products are made-to-order, we are unable to accept returns for sizing issues, so please refer to our size guide before ordering.

How do I request a refund?
Contact us at hello@nurse3dogs.com with your order number and a photo of the issue and we'll make it right!

👕 Products & Sizing

How do I find the right size?
Each product page includes a size guide. We recommend checking measurements before ordering as our apparel is print-on-demand and made specifically for you.

What is the quality of your products?
All our apparel and accessories are produced by Printful using high-quality materials and direct-to-garment printing for vibrant, long-lasting designs.

📬 Contact Us

How can I get in touch?
You can reach us at hello@nurse3dogs.com or through our Contact page. We typically respond within 1–2 business days.